Time to Transform Banking in the Middle East
The Central Bank of Bahrain has announced its plans to launch the first phase of the national electronic wallet next month (Link). The eWallet will truly revolutionize the way banking is conducted in Bahrain to both the banks and customers. Customers will be able to...
All summed up in Culture
An organizational culture is the sum total of all I have discussed in my previous posts. It is the product of your people, your policies, and the way your organization does business. Before you can define your organization’s culture, you must understand what a culture...
Employee Burnout
Everyone agrees that employee turnover is disruptive and expensive. The Society for Human Resource Management estimates the total cost of turnover can be as high as 200 percent of annual salary. Then consider that half of employee turnover is due to burnout....
Promotions
Promotions may be the most misunderstood aspect of management. While promotions create motivation and engagement, and demonstrate recognition of individuals, they are not just a reward for good performance. A promotion is the process of adding more responsibility to...
Manage Your Team’s Workload
Assigning projects to your team may appear to be a straightforward task, but in fact, it’s a critical and complex process. In many organizations, top performers are burdened with too great a workload, causing resentment. Meanwhile, struggling employees are...
Value of Training & Development
Training may be the most obvious, but most overlooked strategy for greater productivity. Why? Training can be expensive, in terms of both time and money. Every hour employees are training they are not directly, immediately productive. Projects can be delayed. But if...
Lead by Serving
Asked to describe the role of their supervisor, many employees will say, “He tells me what to do.” This is a symptom of top-down management, in which employees are tightly controlled by management. People who stray from management’s rigid agenda are considered...
The Micromanager
Have you ever had a boss who wouldn’t leave your work alone? Who had to rewrite and approve everything you did, no matter how small? Who was never satisfied with anything, ever? You were the victim of a micromanager. Like the name implies, the micromanager has a high...